Modern Motus International

Customer Service & SMS Marketing Management

Main tasks/scope

Managed email support through reAmaze and developed return policies. Coordinated basic SMS campaigns via Klaviyo and handled customer retention strategies. Supported Shopify operations and ShipBob fulfillment processes.

Tools Used

reAmaze

Klaviyo

Shopify

Shipbob

Skills

Virtual Assistance

Customer Care , Marketing Analytics , Campaign Management , Campaign Setup , Ad Campaign , Ad Concept , Email Support

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